Q. How do I order?
A. Please refer to How to Order.
Q. What type of photos do I need to submit?
A. Refer to How to Order.
Q. How long does it take from order date to delivery?
A. One month.
Q. How much does it weigh, and what size?
A. it depends on the figures that you order. Each figure weights around 170g, and background weighs around 500g.
Q. What is the shipping cost?
A. It varies by location. We provided a shipping calculator in the checkout process.
Q. Who do you use for shipping?
A. UPS / FedEx
Q. What materials do you use to sculpt the figurines?
A. Poly-clay. Once sculpted, figures are baked in high temperature. The figures are not harmful towards humans and will not mold.
Q. How do I keep it clean?
A. You can clean the figures with a damp cotton swab.