Q: What if it is damaged?
A: Pleas contact sales@claymyfigure.com
Q: Do you create pets?
A: YES. Please contact sales@claymyfigure.com for more information.
Q. What is the return policy?
A. All sales are final, no returns or exchanges are permitted.
Q. Does the figurine come with a base or a glass dome?
A. Each figurine comes with a free base. Unfortunately, we do not provide glass domes at this time
Q: What if the figure is damaged during shipping?
A: Contact us at sales@claymyfigure.com immediately if your figure was damaged upon receipt. Submit a photo of the damaged part and we will provide you with return instructions and either replace the damaged part or send you a new figure at no charge.
Q: Will the clay figure look like me in person?
A: NO. The figure will look like the photos that you’ve submitted.
Q: Can I preview my figures before it is shipped out?
A: YES. Customers can preview each stage of the sculpting process. The head of the figure can be changed or modified at each stage until the customer is fully satisfied. There is an additional preview fee of $25 per figure.